Homelessness Reduction and Rough Sleeping Strategy

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Consultation has concluded

A homeless man and his dog sitting in the street

Update:

This consultation has now closed. Thank you to everyone who took part. Read the consultation update at the bottom of the page to discover how consultation respondents influenced the development of the new strategy.



The Homelessness Reduction Act 2017 required councils across England to prepare and implement a clear strategy for homelessness reduction. Hartlepool Borough Council’s approach to homelessness is one of partnership with a shared commitment to reducing, preventing and tackling homelessness through a multi-agency approach.


The Council's Housing / Homelessness Team and the Homelessness Prevention Partnership have developed a three-year Homelessness Reduction and Rough Sleeping Strategy which sets out how together we will tackle homelessness in Hartlepool.

Download the strategy and then use the tabs below to tell us what you think:

  • Use the "Our priorities" tab to see the four key priorities of the strategy and tell us whether you agree with them or if you think anything is missing
  • Use the "Tell us what you think" tab to complete a short survey about the draft Strategy. You will also find the chance to "Tell us your story" here where you can tell us about your experience of homelessness
  • Use the "Ask a question" tab to ask the team a question and we'll publish the answer on the site

A homeless man and his dog sitting in the street

Update:

This consultation has now closed. Thank you to everyone who took part. Read the consultation update at the bottom of the page to discover how consultation respondents influenced the development of the new strategy.



The Homelessness Reduction Act 2017 required councils across England to prepare and implement a clear strategy for homelessness reduction. Hartlepool Borough Council’s approach to homelessness is one of partnership with a shared commitment to reducing, preventing and tackling homelessness through a multi-agency approach.


The Council's Housing / Homelessness Team and the Homelessness Prevention Partnership have developed a three-year Homelessness Reduction and Rough Sleeping Strategy which sets out how together we will tackle homelessness in Hartlepool.

Download the strategy and then use the tabs below to tell us what you think:

  • Use the "Our priorities" tab to see the four key priorities of the strategy and tell us whether you agree with them or if you think anything is missing
  • Use the "Tell us what you think" tab to complete a short survey about the draft Strategy. You will also find the chance to "Tell us your story" here where you can tell us about your experience of homelessness
  • Use the "Ask a question" tab to ask the team a question and we'll publish the answer on the site
  • Share Priority 1 - Prevent and relieve homelessness on Facebook Share Priority 1 - Prevent and relieve homelessness on Twitter Share Priority 1 - Prevent and relieve homelessness on Linkedin Email Priority 1 - Prevent and relieve homelessness link
    CLOSED: This ideas has concluded.

    We want to do the following to prevent and relieve homelessness in Hartlepool:

    • Ensure the newly restructured team is fit for purpose and suitably trained and equipped to undertake all statutory functions relating to homelessness 
    • Ensure public information is uptodate, accurate and readily available for those experiencing homelessness   
    • Ensure the Homeless Prevention Partnership is strong, effective and appropriately supported to deliver on the homelessness action plan
    • Maximise all opportunities for funding to support the delivery of our services 
    • Review all supported accommodation currently available in the town and ensure it delivers services and support that matches need 
    • Review the allocations police ensuring it meets the needs of those most vulnerable
    • Review ‘Quality Homes’ to ensure it delivers the principles of social lettings 
    • Re-inforce the Duty to Refer process with key stakeholders so that effective communication and information sharing supports the accommodation of vulnerable adults 
    • Re-visit the ‘Team Around’ process ensuring adults with complex lives are effectively supported via a multi-agency approach 
    • Engage service users in our work allowing their voice to influence our approach
    • Work collaboratively across the Tees Valley with colleagues on activities that are mutually beneficial 
    • Undertake a Needs Assessment and ensure our data is accurate and reported appropriately so we have a thorough understanding of need. 


    Please tell us what you think about this objective. Is it still valid? Do you have any concerns about it? What do you think could be done to help achieve this here in Hartlepool?

    Add your ideas to the board or like / comment on other people's ideas to join the conversation.

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  • Share Priority 2 - End rough sleeping on Facebook Share Priority 2 - End rough sleeping on Twitter Share Priority 2 - End rough sleeping on Linkedin Email Priority 2 - End rough sleeping link
    CLOSED: This ideas has concluded.

    We want to do the following to end rough sleeping in Hartlepool:

    • Continue to collaborate with key partners in the Rough Sleeper Action Group
    • Continue to benefit from external experts in rough sleeping and their flexible approaches to locating rough sleepers out of hours 
    • Investigate the opportunity to operate a ‘safe place to go/ stay’ in Hartlepool 
    • Provide a rapid response to those affected by rough sleeping
    • Address the root causes of rough sleeping tackling identified issues in collaboration with partners 
    • Explore alternative accommodation solutions including the Housing First model where appropriate
    • Ensure provision of emergency accommodation for cold weather months (SWEP), including support for people to be able to move on.

    Please tell us what you think about this objective. Is it still valid? Do you have any concerns about it? What do you think could be done to help achieve this here in Hartlepool?

     Add your ideas to the board or like / comment on other people's ideas to join the conversation.

    View All Ideas
  • Share Priority 3 - Provide temporary accommodation, support people to move on, and increase access to housing on Facebook Share Priority 3 - Provide temporary accommodation, support people to move on, and increase access to housing on Twitter Share Priority 3 - Provide temporary accommodation, support people to move on, and increase access to housing on Linkedin Email Priority 3 - Provide temporary accommodation, support people to move on, and increase access to housing link
    CLOSED: This ideas has concluded.

    We want to do the following to provide temporary accommodation, support people to move on, and increase access to housing in Hartlepool:

    • Continue to provide an out of hours service so that the public and emergency services can make contact and we can secure safety for homeless people 
    • Ensure temporary accommodation is always available, accessible and of a good standard and used appropriately while homelessness assessments are undertaken 
    • Use “out of borough” placements as a last resort  
    • Ensure strong relationships with Registered Providers and Private Rented Sector Landlords are in place so that a wide range of accommodation options are available
    • Explore alternative accommodation options for service users maximising use of existing buildings and space where appropriate  
    • Ensure tenancy support is in place so that service users can be helped to move on from temporary accommodation into alternative housing with support plans in place as appropriate
    • Strengthen our tenancy support and Housing First delivery process.   


    Please tell us what you think about this objective. Is it still valid? Do you have any concerns about it? What do you think could be done to help achieve this here in Hartlepool?

     Add your ideas to the board or like / comment on other people's ideas to join the conversation.

    View All Ideas
  • Share Priority 4 - Supporting complex adults on Facebook Share Priority 4 - Supporting complex adults on Twitter Share Priority 4 - Supporting complex adults on Linkedin Email Priority 4 - Supporting complex adults link
    CLOSED: This ideas has concluded.

    We want to do the following to support complex adults in Hartlepool:

    • Ensure appropriate staffing is in place to meet the needs of complex service users 
    • Ensure the team is trained in understanding the needs of complex service users and the impact of Trauma and Adverse Childhood Experiences on lives 
    • Review the current TATI procedures to ensure they are fit for purpose and address the needs of complex adults that are experiencing multiple issues including homelessness
    • Hold TATI meetings for service users with multiple needs and ensure multi agency support is in place to support effective interventions
    • Assess and secure suitable accommodation for complex service users using a range of options including commissioned supported accommodation, Housing First, support in dispersed accommodation 
    • Provide Tenancy Support to complex service users ensure they have a plan and are supported to achieve agreed goals 
    • Make sure we have regular contact with our most complex service users and be confident that they are safe; alert appropriate partners where we do not think this is the case.  

    Please tell us what you think about this objective. Is it still valid? Do you have any concerns about it? What do you think could be done to help achieve this here in Hartlepool?

    Add your ideas to the board or like / comment on other people's ideas to join the conversation.

    View All Ideas