FAQs

We want your help to develop a Council Plan that sets out what we want Hartlepool to be like in the future and to shape the steps that we need to take to achieve that ambition. 

Yes! There will be a range of activities and events taking place in the Community Hubs and Family Hubs across Hartlepool. These will be listed on our Big Conversation hub page as details are confirmed.

Yes you can. You can pick up a paper copy of the survey from any of the following locations. There are also drop boxes at these locations for you to return your completed survey.

1. Civic Centre reception, Victoria Road
2. Centre for Independent Living (CIL), Burbank Street
3. Central Hub, York Road
4. South Hub, Wynyard Road
5. Headland Library, Middlegate
6. Seaton Library, Station Lane
7. Throston Library, Wiltshire Way
8. Summerhill Country Park (Visitor Centre)
9. Mill House Leisure Centre, Raby Road
10. Brierton Sports Centre, Brierton Lane
11. Headland Sports Centre, Union Street
12. Hartlepool Art Gallery, Church Square
13. Rossmere Centre Family Hub, Rossmere Way
14. William Gray Family History Centre, Clarence Road

Please check the opening hours of any venue before making a special journey.

Online accessibility controls

Surveys on the Your Say platform are set up to be accessible. You can use the accessibility controls on your PC, tablet or phone to increase text size, adjust colours and contrast or use a screen reader / magnifier.

Paper surveys (including easy read and large print)

Paper copies of the survey (including easy-read and large print versions) can be downloaded from this page or are available posted out on request (email yoursay@hartlepool.gov.uk to request this). Completed paper surveys can be popped in a drop-box in one of our community venues or posted to:

Big Conversation Consultation Team,

Civic Centre (Level 3),

Victoria Road,

Hartlepool,

TS24 8AY

Workshops

If you are a member of a community group you can ask your group if they are hosting a a Big Conversation workshop. We have lots of resources to help groups hold their own Big Conversations. Check out our Community Groups page for more information.

If you are not a member of a community group you would be very welcome to attend a public drop in workshop at one of our Community Hubs. These will be delivered by experienced staff who are familiar with working with disabled people. You can find details of these workshops on our Big Conversation hub page.

Of course, you can vote in our quick poll to tell us which of the priorities you think is the most important.

If you have a question you can submit it to our virtual Q&A.

If you are passing a community venue you can pick up a Big Conversation postcard, write your thoughts on the card and pop it in a drop box. You can pick up a postcard and find a drop box at the following locations:

1. Civic Centre reception, Victoria Road
2. Centre for Independent Living (CIL), Burbank Street
3. Central Hub, York Road
4. South Hub, Wynyard Road
5. Headland Library, Middlegate
6. Seaton Library, Station Lane
7. Throston Library, Wiltshire Way
8. Summerhill Country Park (Visitor Centre)
9. Mill House Leisure Centre, Raby Road
10. Brierton Sports Centre, Brierton Lane
11. Headland Sports Centre, Union Street
12. Hartlepool Art Gallery, Church Square
13. Rossmere Centre Family Hub, Rossmere Way
14. William Gray Family History Centre, Clarence Road

Please check the opening hours of any venue before making a special journey.

You can submit your question to our virtual Q&A using this link: https://yoursay.hartlepool.gov.uk/big-conversation-home/qanda