Corporate & Business Support Roles
We have a range of roles that allows Hartlepool Borough Council to operate at the highest standard and improve the service we deliver to the public.
The roles cover a whole range of areas and include elements of administration, ICT & digital solutions and customer-facing support.
Departments include Finance, HR, Communications, Procurement and Health & Safety.
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Administrative
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Roles vary from Personal Assistants, Administrative and Customer Service. Our administrators gain valuable knowledge and experience that often leads to opportunities to progress their career and “spring-board” into other roles available across the Council. You could provide administrative support in a wide range of Council Departments and Services: Children’s and Adult Services; Leisure; Finance; Waste; & Environmental.
For more information contact hr@hartlepool.gov.uk
Click here to see a video testimonial from one of our Business Administrators.
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Customer Services
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Join a dynamic team in providing a wide-ranging service and be the first point of contact for the people of Hartlepool. You would advise and support on the services offered by the Council to provide an efficient service whilst helping us implement any digital solutions. Residents contact this front-facing team who enhance the customer experience and the reputation of the Council across the community.
For more information contact customerservice@hartlepool.gov.uk
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Revenues and Benefits
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Revenues roles involve the billing and collection for Council Tax and Business Rates. This includes ensuring that all discounts and exemptions are granted correctly and payments are made on time. Benefit roles include providing advice & support, assess & award entitlements relating to a wide range of benefits including housing, Council Tax and universal credit. They also administer Free School Meals to the children of Hartlepool.
For more information contact revenues@hartlepool.gov.uk
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Health, Safety & Risk
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Join the team that provides advice and guidance, audits, inspections, investigations, risk assessments and employee health surveillance programmes to the Council, education and local businesses. Keeping our employees and the community safe and well.
For more information contact healthsafetyrisk@hartlepool.gov.uk
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Communications & Marketing
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Are you creative and able to communicate the work of the Council to employees, the residents of Hartlepool and the wider public? And could you meet the needs of your audience using a range of media platforms? Then a career in this team may be of interest.
For more information contact communications@hartlepool.gov.uk
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Digital
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Our team design and develop the high-quality digital transformation work that goes on within the Council. You could join us as we embark on an exciting journey as we shape the digital future of the Council, and implement practical and efficient digital solutions.
For more information contact digitalservicesadmin@hartlepool.gov.uk
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ICT
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All organisations require a robust, safe and environmentally efficient technological infrastructure and, as part of the ICT team, you will ensure just that. You will provide support to ensure both internal and customer systems are effective, compliant, and secure whilst reducing performance issues and risks.
For more information contact hr@hartlepool.gov.uk
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Finance
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Join our Finance team who lead and direct financial strategy, providing sound financial support to all departments of the Council, schools and external partners. Working closely with budget holders we ensure that statutory and budgetary commitments are met. We offer development opportunities across a wide range of roles such as Accountants and Finance Officers
For more information contact hr@hartlepool.gov.uk
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Human Resources
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One of the Council’s greatest assets is its employees. Within this service you will have a strong focus upon all areas of the employment life cycle such as resourcing, relations, pay and terms and conditions of employment, learning & development and employee health and wellbeing. Roles include a number of specialist areas including recruitment, advisory, organisational development and job evaluation.
For more information contact hr@hartlepool.gov.uk
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Corporate Procurement & Central Printing
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Are you interested in procurement law, printing or reprographics? This service offers printing, advice, guidance and support to all departments on procurement issues managing tender activity and being the interface between the Council and procurement partners.
For more information contact procument@hartlepool.gov.uk